PJ Burns
7 days ago
Justin and his team have done a fantastic job in our garden. I would highly recommend this company to anyone considering artificial grass and installation. They are extremely knowledgeable and experienced, with a great range of products available to help you make an informed decision about what is best for your garden. The finished result is excellent and I'm really pleased with the quality of the work. A great team, professional from start to finish. Highly recommended!
We couldn’t be happier with our experience with Premium Artificial Grass from start to finish. We initially reached out to Justin, who was fantastic from the very beginning. He was incredibly knowledgeable, took the time to answer all of our questions, and gave us complete confidence in what we were choosing. Nothing felt rushed or like too much trouble, and his advice was honest, professional and genuinely helpful. The installation team — Matt, Greg and Colin — were absolutely brilliant. They completed the entire job in just two days, and the quality of their work is outstanding. They were hardworking, professional, friendly and respectful throughout, and it was clear that they take real pride in what they do. They kept everything tidy and paid great attention to detail. The finished garden looks amazing and has completely transformed the space. We genuinely love it! A huge thank you to Justin, Matt, Greg and Colin. From the initial enquiry right through to the finished installation, the service has been exceptional. We wouldn’t hesitate to recommend them to anyone considering artificial grass — 5 stars without question!
It's a long time since I witnessed a team of extremely professional landscapers work so hard , Matt, Greg and Colin were very respectable to me, our neighbours and a delivery person. The workmanship is first class . Justin who came and done the initial survey was full of knowledge, we were under no pressure to purchase from PAG, he told us to get quotes from other artificial grass installers , the samples he brought were a good selection, everything was explained including the installation process. If you want to consider artificial grass then you could do worse than ues this company, professional, fair priced, expert installation, extremely friendly and very tidy. I am a totally satisfied customer and have no hesitation in recommending.
Response from the owner:Thanks so much for your lovely words , absolute pleasure to work for you both
Soozee Jewels
1 month ago
We had our front garden redone with artificial grass and it looks amazing. When I first saw the finished work my only word was 'WOW'. The work chaps arrived on time, were polite [not only to me but my neighbours], jovial and efficient. They made every effort to take care of my existing plants and I cant fault them; the work they have done makes my property look special. It was quite expensive but worth the money.
Response from the owner:Thank you so much for your fantastic review! We're delighted that your new artificial grass gave you that "WOW" reaction and has made your property look special. Our team will be pleased to hear that their punctuality, care for your plants and consideration for your neighbours were appreciated. Thank you for choosing Premium Artificial Grass Ltd - we're glad you feel the finished result was worth the investment. Enjoy your transformed front garden! 🌿
Lucian Rata
1 month ago
Absolutely top-class service from Premium Artificial Grass Ltd! Justin recommended the Gold Premium Ultimate Grass for our garden, and it’s been wonderful . The kids play football on it all day and it hasn't flattened at all. You really get true premium quality here, not cheap stuff at marked-up prices. Love supporting a great local business, highly recommended! (The grass in the picture doesn’t have rubber infill, and we haven't even brushed it. It looks this good straight after being laid down.)
Response from the owner:Thanks so much for your kind words !
Paul S
2 months ago
Thursday 17 September 2026: Justin (PAG) performed a service on our Artificial lawn. This included using a Powerbrush which removed all debris and revitalised the grass pile. Following that he deodorised the area. Justin was very friendly and extremely knowledgeable, professional and was a pleasure to do business with. I would thoroughly recommend Justin and his team and will certainly use them in future.
Response from the owner:Many thanks, great working for you !
Jill Barnes
2 months ago
I reached out to Justin for advice about some artificial grass we’d recently had laid, as the two joins were very noticeable. He offered to come over and take a look, and even though he was dealing with a few unavoidable business hiccups, he kept in touch throughout and made sure to fit us in as soon as he could.Justin took the time to explain clearly why the issue had happened and then offered to replace the affected sections using some spare grass we already had. The results were excellent — far better than we expected and the price he charged was extremely fair.We’re really pleased with the work and wouldn’t hesitate to use his company again, especially when we tackle our front garden next. Thank you Justin.
Response from the owner:Many thanks , we pride ourselves on professionalism and integrity !
Kevin Vaughan
2 months ago
Justin - Premium Artificial Grass Ltd (PAG) near Stevenage recently installed Artificial Grass in my rear garden at the end of a large total garden redesign. From start to finish the installers (Matt, Gregg & Colin etc) were polite, informative, professional and outstanding in all respects. The ground preparation phase was seamless, meticulous and their attention to detail was outstanding. The grass installed looks fantastic and has exceeded all expectations. Throughout, Justin has been consultative, informative and adaptable. Despite his busy schedule, he is happy to discuss needs and options, adjust where necessary and is exceptionally knowledgable in his specialist area. He has inexhaustible energy what he does to ensure that the best service, product and results are achieved. I am so glad that I chose PAG after several glowing local recommendations. I have 2 young spaniel dogs and they love it ! I would highly recommend Justin /PAG for all artificial grass needs without any hesitation whatsoever. Thanks Justin/PAG !
Response from the owner:You’re a lovely man Kevin , enjoy that garden !
Kim Jacob
2 months ago
Justin and his team, Matt and Greg did a fantastic job laying our artificial grass. They went well beyond what we’d asked for, taking real care to make sure everything worked with the look of the house rather than just getting the job done. The grass itself is high quality, the foundation work underneath is solid, and the craftsmanship shows. They also kept me informed at every stage, which made the whole thing stress-free. The transformation is brilliant. Highly recommended.
Response from the owner:Thanks kim , you have a beautiful garden !
Mandy Cattigan
3 months ago
5* doesn’t quite justify the beautiful work that’s been done in my garden. I am blown away by how it’s been transformed. Justin was fabulous from start to finish and extremely knowledgeable and helpful. His team, Greg, Matt and Colin are absolutely the nicest people and a pleasure to have doing the work. If you are considering getting work done then please don’t hesitate in using this firm. You absolutely will not be disappointed I promise you. The hard work that went into every aspect was amazing and my garden was left spotless. Thank you once again for a fantastic job!!
Response from the owner:Many thanks Mandy , much appreciated !
Eileen Cooper
3 months ago
Absolutely fantastic.. the work carried out was so professional & the team doing it were so considerate and polite. It was a pleasure having them in my garden . It’s such fabulous quality and looks amazing . My friend had it done 10 years ago and still looks brand new . Can’t speak highly enough of them .Justin explained what each step was and there is a lot to the preparation & the guys were amazing and cleaned up and left the garden looking fabulous .
Response from the owner:Thanks so much ! Lovely to work for you and enjoy that garden!
Imran Khan
4 months ago
Justin was great help for advice and clearly very knowledgeable regarding artificial grass. Provided excellent customer service and was prompt with communication by phone text and email.
Response from the owner:Thanks so much Imran!
ellie scotcher
5 months ago
From the minute we enquired with PAG they were quick in their response & even quicker than expected coming round to meet and give us a face to face quote. Justin was friendly , open and happy to answer any questions / concerns I had. He was very knowledgable and I immediately got a good feeling and felt confident in choosing them to do the work. On the day of instillation the team turned up and warmly introduced themselves and laid out the plan / expectation of the day ahead. The team were efficient , tidy and defiantly experts at what they do! I am so so happy with the results and it looks even better than I had imagined. I would 100% recommend Justin & the team at PAG to anyone looking for quality grass / work ! Really happy with the whole service from start to finish.
Response from the owner:Thanks so much Ellie ! Enjoy your garden !
Michelle Sensoy
5 months ago
We are extremely pleased with the work carried out on our garden. The team was friendly, professional, and punctual throughout the project. They completed the job to a very high standard, paying great attention to detail and ensuring everything was finished perfectly. We would highly recommend them to anyone looking for reliable and high-quality garden services. Thank you so much for a fantastic job!
Response from the owner:Super friendly people to work for! Thanks so much , you have the best of the best !
Tom Trimble
5 months ago
Justin and his team were recommended to us by a friend after we mentioned we were thinking about getting artificial grass. They had had theirs done by PAG 5 years ago and were still blown away by the quality of the product and the install. After seeing the samples of grasses they had to offer we opted for a 30mm grass as it looked just like a well kept natural lawn. Justin and his team were extremely professional from start to finish and being in the construction industry myself this is very rare! We can’t recommend them enough!
Response from the owner:Thanks so much Tom , great people to work for and a great transformation for a beautiful garden !
Adam Isaacs
6 months ago
Had our garden madeover and Justin and the lads supplied the artificial lawn. It's incredible quality. Would highly recommend their products. Really set our garden off a treat.
Response from the owner:Many thanks Adam !
Amy Whitehurst
6 months ago
I can't recommend Justin and his team enough. Matt, Greg and Colin are some of the nicest people you will meet (neighbours also commented how friendly they were too)! They completely transformed our garden in a few weeks laying some amazing new grass, building raised beds, a patio and a pergola. We have 3 young children and a large dog and we can now finally use our garden! Would recommend to everyone 😊
Response from the owner:Thanks so much Amy pleasure word of you
Gareth Saunders
6 months ago
Fantastic service, easy to contact and plan. Great prices. Will always use Justin and the team for our artificial garden
Response from the owner:Thanks Gareth !
Elaine Bell
6 months ago
Thoroughly impressed by the professionalism and the high standard of workmanship. I would have no hesitation in recommendingJustin and the team. We are so pleased with our new lawn. Thank you so much.
Response from the owner:Thanks so much Elaine , engulf nee garden !
rob & lou Williams
7 months ago
Excellent service from Justin and his team. We are very pleased with our new artificial grass. The workers worked so hard and were clean and tidy throughout. Would definitely recommend to anyone who would like artificial grass laid. Thank you so much, we love it
Response from the owner:Tbanks so much !
Andy Reynolds
8 months ago
Justin and his team did a fantastic job for us. They transformed a very drab area into a vibrant part of our garden by laying approx 33 m2 of artificial grass. From our first meeting Justin was very professional and kept us informed of time scales etc. He was friendly and explained the whole process step by step, clearing up at the end leaving our new lawn looking beautiful. We would not hesitate in recommending Premium Artificial Grass Limited to anyone thinking of doing a similar project. Thanks again Justin for a job well done.
Response from the owner:Great job to do for lovely people and what a transformation!
F 34
8 months ago
This company replaced the artificial grass that another company had installed and the difference is amazing. So much more work and attention to detail than the previous company. The two installers, Matt and Greg were absolutely brilliant, really nice guys and worked so hard a diligently, with a very high standard of workmanship. They turned up early every morning, did a great job and cleaned up everything every day and when they finished. If you want to have artificial grass installed you will never find a better company and coming from someone who is a self-confessed perfectionist, that is the highest recommendation anyone can give.
Response from the owner:Thanks so much , your garden looks amazing !
Amanda Phillips
10 months ago
We are so delighted and impressed with the work undertaken by Justin and his team - Matt and Colin. From the very first interaction with Justin we received such excellent service. Communication was excellent and the quality of work (we had artificial grass laid in our back garden) was outstanding. Everyone associated with the business was friendly and professional. Turned up when they said they would, did what they said they would do and tidied up after themselves. I would have no hesitation in recommending PAG and am looking forward to the warmer weather to get the full benefit of my new lawn. Thank you Justin and team
Response from the owner:Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear how impressed you were with the work carried out by Justin and the team — Matt and Colin will be especially pleased to hear your kind words. From first contact through to completion, we always aim to provide excellent communication, high-quality workmanship, and a professional, friendly service, so it’s great to know this came across throughout your project. We’re also glad you were happy with how tidy and reliable the team were during the installation of your new artificial grass lawn. Thank you for recommending PAG — it truly means a lot to us. We hope you enjoy your new lawn even more as the warmer weather arrives, and if you ever need anything in the future, please don’t hesitate to get in touch.
Mich Greene
11 months ago
We have the German Yard multidirectional grass from PAG. it's absolutely beautiful quality. The contact was easy, quick responses, they were super helpful and really lovely. 100% recommend 🙂
Response from the owner:Thank you so much for your kind words and for taking the time to leave us such a fantastic review. We’re delighted to hear that you’re loving the German Yard multidirectional grass — it really is a beautiful, high-quality product. It’s great to know you found our team easy to contact, helpful, and responsive throughout the process. Providing excellent service and premium artificial grass is always our top priority. Thank you again for your recommendation. If you ever need advice, maintenance tips, or anything else in the future, please don’t hesitate to get in touch — we’re always happy to help.
lee warren
11 months ago
WOW!! what a difference to our garden! I contacted PAG to remove and replace our artificial grass, Justin and his team did a fantastic job from start to finish, can’t recommend these guys enough!! Professional, Reliable, 10/10
Response from the owner:WOW indeed! Thank you so much for such an amazing review. We’re thrilled to hear what a difference the new artificial grass has made to your garden. It was a pleasure helping with the removal and replacement of your artificial grass, and we’re really pleased to know you found Justin and the team professional and reliable from start to finish. Your recommendation truly means a lot to us. Thank you again for choosing PAG. If you ever need advice, maintenance support, or anything else in the future, please don’t hesitate to get in touch — we’re always happy to help.
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